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POLICIES

PRIVACY POLICY

Introduction

CHRIS SPORTS, the tradename of all Chris Sports Corporations, protects your personal information in compliance with the Philippine Data Privacy Act of 2012 or Republic Act No. 10173.

This Privacy Policy (“Policy”) has been prepared to inform any person who avails of the services of CHRIS SPORTS, whether in-store, online, or as an employee or applicant, about how their personal data is collected, used, and secured by CHRIS SPORTS.

We are committed to managing, protecting, and processing your personal information in accordance with this Policy.

HOW WE COLLECT

This Privacy Policy describes how your personal information is collected through the following services:

  1. Online Interactions:
    • Visit, sign-up, transact, and/or communicate with us through Chrissports.com (the “Site”).
    • Apply and sign-up as a member of Chris Sports through our web or mobile application or when you use and update your profile therein.
    • Inquire and/or respond to surveys through our official social media accounts and instant messaging applications regarding products or services.
  2. In-Store Interactions:
    • Purchase or avail of any of our products or services, join promotions at Chris Sports’ stores, or participate in related events (“In-store”).
    • Communicate with our Customer Service Officers or Sales Staff regarding your product/service inquiries, confirmation of orders and payment, or delivery/pick-up of your orders by calling in-store telephone lines, emailing, and/or contacting them through their official work phones or instant messaging applications.
  3. Employment:
    • Submit inquiries regarding employment postings, submit your curriculum vitae as an application through our Sites or official email, undergo interviews, and accomplish job application-related forms.
    • Provide/warrant consent for the necessary conduct of background checks.

When you submit information through the above-mentioned services, you agree and consent to the collection, use, processing, and retention of your personal information, in the manner and for the purposes set forth in this Policy. Subject to your Data Privacy rights, you agree to be bound by the prevailing terms of the Policy as updated from time to time on this Site.

 

PERSONAL INFORMATION WE COLLECT

CHRIS SPORTS collects information you provide directly to us, such as when you attend or participate in any of our events, respond to a survey, register, create or modify your accounts in any of our websites and/or mobile applications, contact customer support, apply for a job with us, enter into any contract with us including the purchase of goods and availing of services, or otherwise communicate or interact with Chris Sports.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

USE OF YOUR PERSONAL INFORMATION

CHRIS SPORTS may use and process the personal data collected about you to:

  • Allow you to avail of our services and/or participate in our events.
  • Process your applications, publish your name should you win any promotions, and offer other discounts, promos, sales, advertisements, marketing activities, and commercial communications, including direct marketing.
  • Communicate with you and process your orders (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
  • Screen our orders for potential risk or fraud.
  • Provide you with information or advertising relating to our products or services, in line with the preferences you have shared with us.
  • Improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

When you make an in-store purchase, register, and participate in promotions/events, your personal information, including mode of payment and its details, will be used for processing the purchase and registration.

When you apply for a job, your personal information on the application and the attachments, including the data gathered through interviews, will be used for background checks, evaluation, and processing of the application.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

SHARING YOUR PERSONAL INFORMATION

We may share your personal information between and among the entities comprising CHRIS SPORTS to enable them to provide you with personalized services. CHRIS SPORTS may also share your personal data with third parties such as vendors, consultants, marketing partners, and other service providers who need access to such information to provide services and process registration and payments, and carry out work on behalf of Chris Sports.

Finally, we may also share your personal information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

HOW WE PROTECT YOUR DATA

Strict measures are taken with regards to the personal data we collect from our customers, and employment applicants, through the website, email, social media, or physical copy sent to our office. Internal policies are enforced to protect such data against unauthorized access, disclosure to irrelevant parties, unwarranted modification, and misuse.

Any personal information customers and employment applicants provide to us is processed and stored using a secured connection, and only authorized Chris Sports personnel may access your data from the website and files.

DATA RETENTION

CHRIS SPORTS has instituted policies and procedures which intend to protect personal data which it has collected and continues to collect. These include securing any document containing personal data, requiring the execution of non-disclosure agreements by its employees, consultants, vendors, suppliers, and contractors, among others.

The Chris Sports website is scanned on a regular basis to ensure your visit is safe. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the personal data confidential. All sensitive/credit information you supply is encrypted. Chris Sports implements a variety of security measures when a user places an order, enters, submits, or accesses your information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

 

Chris Sports believes that the foregoing safeguards are sufficient to prevent the occurrence of unauthorized disclosure and is committed to updating and improving such safeguards in order to protect your personal data in compliance with the Data Privacy Act.

USE OF COOKIES

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit or debit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

USER RESPONSIBILITY

We employ all necessary precautions to safeguard your information, however, we cannot warrant 100% cyber security. We encourage you to use the latest version of web browsers. The most important reason to keep your browser updated is for your own safety and security. Updated web browsers are normally equipped with security features that provide anti-phishing protection, improved parental controls, and tools to prevent malware and other privacy threats.

Our website may also contain hyperlinks to third-party websites which are not owned or controlled by Chris Sports. The links to third-party websites are provided for your convenience and information only. Chris Sports advises you to read and study the privacy policy of third-party websites to determine how they handle and protect your information.

MINORS

The Site is not intended for individuals under the age of 18.

CHANGES

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

CONTACT US

For more information about our privacy practices, or if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below:

Data Protection Officer
CHRIS SPORTS
4th Flr., K-Plaza Bldg, Brgy. Kamuning, Quezon City, 1103, Philippines
Email: dpochrissports@gmail.com

 

TERMS OF SERVICE

OVERVIEW

This website is operated by Chris Sports. Throughout the site, the terms “we”, “us”, and “our” refer to Chris Sports. Chris Sports offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least of legal age in your city or province of residence.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by fraudsters, dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Chris Sports, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless Chris Sports and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

FORCE MAJEURE

Chris Sports shall not be liable or deemed to be in default hereunder for any delay or failure in the performance of any of its obligations under this Terms of Service resulting from any cause, beyond the control of said party such as, but not limited to, acts of God, acts of public enemy, acts of the government, civil or military wars, fires, floods, earthquakes, epidemics, quarantine restrictions, strikes, labor disputes, freight embargoes, inability to obtain export licenses or import authorization and lack of available transport, except where such events are direct results of the party’s gross negligence or willful misconduct.

GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Philippines. In the event of suit arising out of or in accordance with this Terms of Service, it shall be brought exclusively to the proper courts of Quezon City or Makati City, Philippines.

CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

CONTACT INFORMATION

For any questions or concerns regarding this Terms of Use, you may send us a message us at chrissportsnetwork@gmail.com.

CANCELLATION POLICY

HOW TO CANCEL AN ORDER

If you would like to cancel an order that you have placed on the website, kindly send us an email as soon as possible at chrissportsnetwork@gmail.com, with your order number as the subject, to avoid complications that might arise from your order.

Orders that have already been shipped out, i.e. orders with their respective Shipping Tracking Number may still be cancelled. However, please note that the corresponding amount will be deducted from the total amount to be refunded:

  • 5% of the total payment – if paid through credit card
  • For a large exercise machine that was paid via bank deposit and has been shipped out, the 5% processing fee will be deducted from the total amount to be refunded.
  • Customer shoulders the cost of returning the purchased item/s.

A confirmation email will be sent to the customer’s registered email address upon the successful cancellation of an order. Cancelled orders cannot be reactivated, so in the case of a change of mind, a new order will need to be placed on the website the usual way.

 

AUTOMATIC CANCELLATIONS

Chris Sports at its sole discretion might cancel orders placed on the website on certain cases such as, but are not limited to the following:

  • Suspected fraudulent transactions
  • Orders with incomplete customer details (e.g. address, contact details), that will cause a failure of delivery
  • Orders that have reached the maximum delivery attempts of two (2)
  • Orders with bank deposit as its payment method that have been outstanding for more than 48 hours
  • Orders that are not covered by Chris Sports, or 3rd Party Logistics (3PL) serviceable area

RETURNS/EXCHANGE POLICY

RETURN / EXCHANGE POLICY

Returns must be accompanied by the respective Invoice received upon delivery, that is readable and neither tampered with nor altered.

Item/s may be returned / exchanged within seven (7) days upon receipt. Please also note that the reason for the return will still be subject to evaluation by Chris Sports.

If you wish to have an ordered item returned / exchanged, kindly send an email to chrissportsnetwork@gmail.com, and a customer service representative will get in touch with you to facilitate.

Cost of shipping back the item/s to Chris Sports shall be shouldered by the customer.

Returns on gym equipments or large items shall strictly follow warranty guidelines as specified accordingly.

 

ITEMS SUBJECT FOR RETURN / EXCHANGE

A return of an ordered item/s may only be initiated based on the following reasons:

  • Damaged or defective item – item/s has a visible damage or is not working properly
  • Wrong item delivered – item received is not what was originally ordered

 

MISSING OR BROKEN ITEM/S OR PART/S

If an item or part is missing, send an email to chrissportsnetwork@gmail.com with the order and product details. A customer service agent will get in touch with you and further investigate. If we made an error, we will ship you the replacement at our expense. 

Customer will be charged for replacement parts due to wrong assembly. In most cases these are wrong placement of nuts and bolts, wrong pedal installation on bikes and ellipticals, etc... 

In home assembly or installation service is available and will be subject to service fees.

 

CASES NOT ENTITLED FOR RETURN / EXCHANGE

As stipulated in the Consumer Act of the Philippines, the following are NOT entitled for a return / exchange:

  • Damaged item/s caused by customer’s mishandling
  • Customer’s change of mind
  • wrong assembly of customer

 

Additionally, Chris Sports also reserves the right to reject the return / exchange of the following:

  • Undergarments that have been purchased in our online stores
  • Items that have been labelled or vandalized by the customer
  • Items that are not in their original packaging
  • Items with missing accessories

 

ITEM REPLACEMENT SCHEDULE

Once an ordered item/s has been initiated for return, replacement item/s shall be shipped out to the customer, upon the return of the item/s in our warehouse and after evaluation.

The delivery of the replacement item/s shall follow the same schedule mentioned in our delivery policies.

 

REFUND POLICY

Customer refund shall only commence once the returned item/s has been shipped back to us and after evaluation. Refund shall vary depending on the payment method used to place the order:

  • Cash on Delivery – refund shall be in the form of a check pickup in the Chris Sports head office less 5% processing fees.
  • Bank Deposit – refund shall be deposited to the original bank account used by the customer in placing the order less 5% processing fees.
  • Online Payment – payment shall be reversed with the amount credited back to the customer, as per the issuing bank’s schedule less 5% processing fees.