Privacy policy
Last Updated: March 2026
Introduction
Chris Sports (the "Site", "we", "us", or "our") is committed to protecting your personal information and your right to privacy in accordance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations.
When you visit our website https://chrissports.com/, or use our services, you trust us with your personal information. We seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.
1. PERSONAL INFORMATION WE COLLECT
We collect information you provide directly to us when you interact with Chris Sports—whether you are purchasing gear, registering an account, attending our events, visiting our stores, or contacting customer support.
Specific Personal Data collected includes, but is not limited to:
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Identity & Contact: Your full name, resident address, email address, contact number, and signature.
- Sensitive & Government-Issued Data: Senior Citizen or PWD ID numbers (for discount processing) and other personal data as may be required by law.
- Financial Information: Credit card details, account numbers, and loyalty card numbers necessary to complete your transaction.
- Security Data: CCTV footage captured during your visits to our physical store locations for safety, security, and crime prevention.
Device Information When you visit the Site, we automatically collect certain information about your device, including your IP address, time zone, web browser, and some of the cookies installed on your device. As you browse, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
2. HOW DO WE USE YOUR INFORMATION?
We use personal information collected via our Site for a variety of business purposes, including:
- To facilitate account creation and logon process.
- To fulfill and manage your orders and process applicable discounts (e.g., Senior/PWD).
- To provide after-sales service and warranty support.
- To comply with Bureau of Internal Revenue (BIR) requirements and other Philippine regulatory mandates.
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
We share your data only when necessary to provide our services or comply with the law. This includes:
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Third-Party Service Providers: We share data with partners who perform services for us, such as Logistics partners (e.g., NinjaVan, Lalamove), Payment Gateways (e.g., Paynamics, Dragonpay), and marketing automation tools.
- Legal Obligations: We may disclose information where we are legally required to do so to comply with Philippine law or government requests.
4. DATA RETENTION AND DISPOSAL
We will only keep your personal information for as long as it is necessary for the purposes set out in this policy, or as required by Philippine law (such as the 10-year prescriptive period for tax audits).
Upon the expiration of the retention period, your personal data shall be disposed of in a secure manner that prevents further processing or unauthorized access.
5. YOUR RIGHTS AS A DATA SUBJECT
Under the Data Privacy Act of 2012, you are entitled to the following rights:
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Right to be Informed: To know how your data is being processed.
- Right to Object: To opt-out of processing, such as for direct marketing.
- Right to Access: To request a copy of the personal data we hold about you.
- Right to Rectification: To correct any errors in your personal information.
- Right to Erasure or Blocking: To request the deletion of your data from our systems.
- Right to Data Portability: To obtain your data in a portable electronic format.
- Right to Damages: To be indemnified for any damages due to inaccurate or unauthorized use of your data.
- Right to File a Complaint: To lodge a formal complaint with the National Privacy Commission (NPC).
6. CONTACT OUR DATA PROTECTION OFFICER (DPO)
If you have questions about this policy or wish to exercise your rights, please contact our Data Protection Officer at:
Chris Sports
Attn: Data Protection Officer
Email: dpochrissports@gmail.com
Address: 4th Flr., K-Plaza Bldg, Brgy. Kamuning, Quezon City, 1103, Philippines
7. UPDATES TO THIS POLICY
We may update this privacy policy from time to time. The updated version will be effective as soon as it is accessible on the Site.
CONTACT US
For more information about our privacy practices, or if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below:
Data Protection Officer
CHRIS SPORTS
4th Flr., K-Plaza Bldg, Brgy. Kamuning, Quezon City, 1103, Philippines
Email: dpochrissports@gmail.com