SPECIFICATION
Brand: Kawasaki Sports
Product name: Queen 500
Colors:
Queen 500 White Purple
Queen 500 White Pink
Queen 500 Blue Purple
Handle size: G6
Balance point: 302mm± 2mm
Racquet weight: 78 ± 2g
Middle rod diameter: 7.0mm
Middle rod hardness: 8.8 ± 0.2
Racquet length: 675 ± 1mm
Wire weight: 18-30LBS
Photo frame material: carbon fiber
Shooting rod material: carbon fiber
Products 100% Original
Shipping & Delivery
- Metro Manila: 2–5 business days
- Outside Metro Manila: 5–10 business days (Orders outside our serviceable areas may incur additional charges)
For orders outside Metro Manila, delivery may take 5-10 days. Orders outside our serviceable areas may incur additional charges.
Store Pickup
Pickup Availability: 2 days after order date
Location: 15 Baler, San Francisco del Monte, Quezon City, Metro Manila (Google Maps Link)
Hours:
- Mon–Fri: 9:00 AM – 12:00 NN | 1:00 PM – 4:00 PM
- Sat: 8:00 AM – 12:00 NN | 1:00 PM – 3:30 PM
- Closed Sundays & Holidays
Pickup Details: If you opt to book via third-party delivery couriers (e.g., Lalamove, Transportify), text 09275422764 with your Full Name, Order Number, and Courier Name. (This number is strictly for pickup coordination, not product inquiries.)
Delivery & Assembly Notes (Exercise Machines)
- Equipment arrives unopened in factory packaging.
- Unloading requires 2–4 people (e.g., 3–4 for NordicTrack treadmills; 2–3 for smaller machines). Coordinate directly with the driver for assistance.
Defects & Warranties
- Defects / Repairs: All items are shipped factory-sealed. Contact support for issue resolution; unauthorized returns are not accepted.
- Warranties: Refer to individual product listings on our website for specific warranty details.
Cancellations & Returns:
- Before Dispatch: Full refund minus 6% online transaction fee.
- After Dispatch: Customer covers return shipping. Refund issued minus 6% fee once returned unopened/unused.
Kawasaki sports industry was founded in 1915, is one of the World's leading brands for Badminton and Tennis series.
QUESTIONS & ANSWERS
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