Our Shipping Terms
For deliveries within Metro Manila, delivery may take 2-10 business days. We set a longer duration because we want to manage our customers’ expectations during this difficult time. However, your order/s might arrive earlier than promised, as we’re working hard to make sure you get your equipment as quickly as possible. Ultimately, we just do not want to let you down.
For orders outside Metro Manila, delivery takes 5-10 days. Orders outside our serviceable areas may incur additional charges.
If you opt to pay via online bank transfer/bank deposit/GCash, kindly send us a screenshot of your online bank transaction. To avoid cancellation, kindly secure your payment within two business days. Our email address: payments.chrissports@gmail.com
Our bank details are as follows:
Account name: CHRIS T SPORTS PLAZA INC
Account no.: 001150351258
Bank: BDO
Address: LGF MAIN BLDG SM CITY NORTH EDSA QUEZON CITY
For Pickups
When can I pick up my order?
You may pick up your order 2 days from your order date.
Where is the pickup location?
101 Tandang Sora Avenue, Quezon City
Once you have booked your pick up, kindly send us a text message with these details:
Your complete name
Your order number
Your courier's name
Our mobile number: 09951338735
*Please note that this mobile number is for booking purposes only. We kindly ask our customers to refrain from sending product inquiries to this number. Thank you very much.
Pickup Time
Monday-Friday, 9:00am - 12:00nn and 1:00pm - 4:00pm
Saturday, 8:00am - 12:00nn and 1:00pm - 3:30pm
We are closed on Sundays and holidays.
Terms of Sale
(For Our Valued Customers Who Bought Exercise Machines)
If I pay via online bank transfer/bank deposit, where do I send my proof of payment?
If you opted to pay via online bank transfer/bank deposit, kindly send us a screenshot of your online bank transaction. Our email address: payments.chrissports@gmail.com
Our bank details are as follows:
Account name: CHRIS T SPORTS PLAZA INC
Account no.: 001150351258
Bank: BDO
Address: LGF MAIN BLDG SM CITY NORTH EDSA QUEZON CITY
What do I expect upon arrival?
All fitness equipment are in their original box and unopened. Once they are delivered to your home, at least 3 to 4 persons will be needed to unload the item (especially for the NordicTrack treadmills). For some other machines 2-3 persons will do. If you need extra assistance, it is in your discretion to discuss directly with the driver and the helper.
What if there is a defect with my purchase?
Please note that the equipment are in their original boxes and have not been opened or tested. These boxes have traveled from their overseas factory to our warehouses – and finally to your home. This means some components may have shifted, etc. Should you encounter issues with your purchase, we would be glad to fix them once travel restrictions are lifted. At this time we may not be able to handle repairs and replacements. We do not allow the equipment to be sent back as well – as we cannot guarantee they will be received back in good condition and thus will be deemed as ‘Not Received.’
Will you be able to install or assemble my purchase?
To minimize unnecessary contact, we won’t be offering our in-home assembly and installation service.
What about product warranties?
Please refer to the listing on our website for details of warranties per product.
What if I change my mind about my purchase?
If the item has been delivered (or has left our facility), the cost of sending it back will be due to the customer. Provided the box is unopened or the product is unused, we will issue a refund (less 6% for online transaction fee). If the item has not yet been delivered and has not yet left our facility, only the online transaction fee of 6% will be deducted from the refund.
SM City North Edsa
Lower Ground Floor
North Avenue corner Edsa
Quezon City, Metro Manila
Tel. no.: 8375-1940
U.P. Town Center
2nd Level
U.P. Town Center
Katipunan Ave.
U.P. Campus Quezon City
Tel no.: 8283-8925
SM City Fairview
Ground Floor
Quirino Highway
corner Regalado Avenue
Quezon City, Metro Manila
Tel. no.: 8359-1564
Ever Gotesco Commonwealth
Ground Floor
Commonwealth Avenue
Quezon City, Metro Manila
Tel. no.: 8277-3735
K-Plaza Building
Ground Floor
18 Kamuning Road
Quezon City, Metro Manila
(across Dr. Jesus Delgado Memorial Hospital)
Tel. no.: 3413-8413
Robinson's Place Manila
2nd Level
Pedro Gil corner Adriatico Street
Ermita, Manila
Tel. no.: 8567-0677
SM Megamall
3rd Level, Building B
Edsa corner J. Vargas Avenue
Mandaluyong City
Tel. no.: 8514-5706 / 8584-9468
Glorietta 3
2nd Level
Glorietta, Makati
Tel. no.: 8519-8569
Uptown Place Mall
3rd Level
Fort Bonifacio, Taguig
Tel no.: 8772-0213 / 8514-5719
Mall of Asia
2nd Level, Entertainment Mall
Seaside Boulevard
Pasay, Metro Manila
Tel. no.: 8556-0260
Shangri-La Plaza
Level 1, Main Wing
Mandaluyong City, Metro Manila
Tel. no.: 8359-1659 / 8285-0192
SM City Sucat
Level 2
Dr. A. Santos Avenue
Parañaque, Metro Manila
Tel. no.: 8802-3374 / 8986-2483
SM City BF Parañaque
2nd Level
Dr. A. Santos Avenue
Parañaque, Metro Manila
Tel. no.: 8779-8353
SM City Bicutan
Upper Ground Floor
Dona Soledad Avenue
Parañaque, Metro Manila
Tel. no.: 8777-9136
Ayala Malls Manila Bay
3rd Level
Diosdado Macapagal Blvd,
cor Aseana Ave,
Paranaque City, Metro Manila
Tel. no.: 7752-4248
SM City San Mateo
Ground Floor
Gen. Luna Avenue
Brgy. Ampid 1
San Mateo, Rizal
Tel. no.: 8545-1984 / 7720-9720
SM City Baguio
Upper Ground Floor
Luneta Hill Upper Session Road
Baguio City
Direct line: 8359-1495
Provincial line: (074) 442-5223
SM City Batangas
Ground Floor
Pallocan West, Batangas
Tel no: 8986-2492
Direct line: (043) 783-2615
SM Cabanatuan
3rd Floor
Cabanatuan City, Nueva Ecija
Tel. no.: 8514-5753
SM City Clark
Ground Floor
Clark Freeport Philippines
Angeles, Pampanga
Tel no: 8359-1472
Direct line: (045) 499-0124
Mall hours: 10am – 9pm
SM City Dasmariñas
Ground Floor
Governor's Drive, Brgy. Sampaloc 1
Tel no: 8546-0315
Direct line: (046) 489-3579
Mall Hours: 10am – 9pm
SM City Lucena
Ground Floor
Pagbilao National Rd., Lucena Quezon
Tel no: 8881-3775
Direct line: (042) 717-2791
Mall Hours: 10am – 9pm
SM City Marilao
Ground Floor
McArthur Highway, Marilao, Bulacan
Tel no: 8668-5908
Direct line: (044) 913-7741
Mall Hours: 10am – 9pm
SM City Olongapo Central
2nd Level
Rizal Ave. East Tapinac
Olongapo City
SM City Pampanga
Brgy. San Jose, San Fernando, Pampanga
Tel no: 8514-5446
Direct line:(045) 435-6548
Mall Hours: 10am – 9pm
SM City Rosales
Ground Floor
Brgy Carmen East Rosales, Pangasinan
Tel no: 8935-1467
SM City Urdaneta
2nd Level
Brgy. Nancayasan & Poblacion, Urdaneta City, Pangasinan
Tel no: 8404-8604
SM City Sta. Rosa
2nd Level
Bo. Tagapo, Sta. Rosa Laguna
Tel no: 8514-5738
Direct line: (049) 530-9293
Harbor Point
2nd Level
Rizal Highway, Central Business District
Subic Bay Freeport Zone, Subic, Zambales
Tel no: 8514-5484
SM City Tarlac
2nd Level
San Roque, Mac Arthur Highway, Tarlac City
Tel no: 8514-5478
Direct line: (045) 606-1674
SM Bacolod
2nd Floor, North Wing
Bacolod, Negros Occidental
Tel no: 8986-2480
Ayala Center Cebu
2nd Level Cebu Business Park, Cebu City
Tel no: 8881-1665
Direct line: (032) 231-8793
SM City Cebu
Ground Floor
North Reclamation Area,Cebu City
Tel no: 8881-2116
Direct line: (032) 232-1497
SM Seaside
2nd Floor
Mambaling, Cebu City
Tel. no.:8514-5780
Direct line: 032-254-0011
CDO Centrio Mall
2nd Level
Cagayan de Oro, Misamis Oriental
Tel no: 8986-1644
Direct line: (088) 880-0355
SM CDO Downtown Premier
3rd Level
CM Recto Avenue-Osmeña St.
Cagayan De Oro, Misamis Oriental
Direct line: (088) 859-1288
Abreeza Mall
Poblacion District, Davao City
Tel no: 8986-2501
Direct line: (082) 321-0948
SM City Lanang
2nd Level
Brgy San Antonio
Agdao District, Davao City
Tel no: 8514-5429
Direct line: (082) 321-5068
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